FAQ

Frequently Asked Questions

Q: When will I receive my pre-order launch box?

A: The pre-order launch box will be out no later than the end of March 2021! Maybe even sooner. Thank you for your patience and anticipation!

 

 

Q: Will I be charged every month if I purchase a subscription box?

 

A: Yes, you will be charged every month unless you have prepaid for our 6 month option on the premium or basic box. You will not be charged monthly for pre-order launch box either. 

Q: How do I cancel my subscription box?

A:Yes, you can manage your subscription anytime by logging into our member section. If cancelled before shipment is out we can refund for that month you cancelled. If cancelled after shipment has went out, the following month will begin the cancel.

Q: Can I return, change, or get a refund on my order?

A: We do not accept returns or exchanges on our monthly subscription boxes. This is a firm policy.